Window Mounted Cat Condos

We offer standard shipping (5-7 business days) and express shipping (2-3 business days). Free standard shipping is available on orders over $150. Express shipping rates vary by location.

We accept returns within 7 days of purchase. Items must be unworn, unwashed, and in original condition with tags attached. Return shipping is free for exchanges, and we offer store credit or refunds.

Check our detailed size guide available on each product page. We recommend measuring yourself and comparing to our size chart. If you're between sizes, we suggest sizing up for a more comfortable fit.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay. All payments are processed securely through encrypted checkout.

Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account or using our order tracking page with your order number and email address.

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination. Customers are responsible for any customs duties or taxes that may apply.

Our customer support team is available to help you. You can reach us via email at info@lookzlike.com.

Orders can be modified or cancelled within 2 hours of placement. After this time, orders enter our fulfillment process and cannot be changed. Contact customer support immediately if you need to make changes.